# Benjamin Osmun

**Location**: Sheridan, Wyoming
**Role**: Engineer, Cloud Architect, & Intrapreneur
**Email**: benjamin@cloud-team.com

## About Me
I'm a systems thinker who builds houses, automates cloud infrastructure, and fixes things when they break. I don't just write code—I focus on client relations, finding solutions that fit goals, budgets, and deliver end-to-end value. 

Whether I'm explaining the power of leverage on a whiteboard or optimizing AI infrastructure, that relentless drive to master and share complex systems eventually found its ultimate, satiating outlet in the cloud.

## Timeline & Story
- **Tinkering (2013-2015)**: I knew I wanted to go into technology when I started tinkering with computers and electronics at around 13. I started taking broken desktop towers from family members and cobbling them together, installing Ubuntu just because they were too slow otherwise.
- **Early Teachings (2014-2015)**: Taught myself to fly fish in a backyard in Sheridan, WY. It was the first deeply challenging, methodical discipline I ever learned—matching the hatch, reading the water, practicing the cast—and it wired my brain to enjoy complex problem-solving.
- **The Classroom (2016-2017)**: Took every computer science class available. Ended up at the front of the room helping teachers and sharing what I'd figured out with the rest of the class.
- **Side Hustles (2016-2017)**: Started doing phone repairs for people on the side to make extra money and keep my hands busy.
- **Full-Time at the District (2017-2021)**: Hired full-time by Sheridan County School District #2 as a Computer Technician. Managed thousands of Chromebooks/MacBooks, Cisco network equipment, and enterprise MDM.
- **Building A Family (2018-2019)**: Married in May 2018. Built a strong conviction that I could build a fulfilling career while still being a great father and husband.
- **Just Figuring It Out (2018-2019)**: When a massive pile of broken MacBooks accumulated at the district and we ran out of donor parts, I saw an opportunity rather than a dead end. I convinced the district to buy a microscope and a soldering station, tracked down unreleased schematics online, and taught myself logic board repair.
- **The First House (2020-2021)**: With zero experience, I learned framing and electrical on the job and pulled a permit to build my first house.
- **Modernizing A Business (2021)**: Modernized a custom high-end home developer's hand-written bidding process and brought design internal by teaching myself Autodesk Revit on the job.
- **TAM & Cloud Strategy (2021-Present)**: Joined a fast-growing cloud consulting startup. Today, I work as a Technical Account Manager (TAM), recovering stalled enterprise projects and leveraging my business interpersonal skills.
- **Family & Foundations (Present)**: Wrapped up my 3rd house build and now on my 4th project (a spec duplex). I own a 4-plex, an Airbnb, and commercial lots. I have 4 amazing kids and everything I build is just the foundation for them.

## Featured Engagements
### Startup Maturation & Product Strategy
Acted as an intrapreneur to help mature a startup through a critical transition period. I led initiatives to develop and sell new productized offerings, shifting the company away from purely billing hours to delivering scalable, structured solutions. I also played a key role in driving internal structural changes to support scaling from 6 to nearly 40 employees.
**Tags**: Product Strategy, Intrapreneurship, Go-To-Market, Scaling, Operations

### Life Sciences Infrastructure
Operated at every level of the stack—from hands-in-the-weeds engineering to high-level architecture. Migrated multiple environments (Stage, Test, Prod) into a fully automated Terraform IaC workflow. Now, I officially own the entire account, managing the relationship, scoping SOWs, and leading cross-training with their internal dev teams.
**Tags**: Terraform, Azure, IaC, TAM, Account Management

### Enterprise Turnarounds & Partnerships
I took over enterprise account relationships when they needed help, brought the health of the engagements back on track, and usually brought in more work because of it. Similarly, I acted as TAM for a major K3s/Kubernetes client, fostering the relationship and growing it from a small consulting gig into a full, deep-rooted partnership.
**Tags**: Client Relations, Kubernetes / K3s, Account Turnaround

### Vector DBs & Knowledge Bases
I built a Retrieval-Augmented Generation (RAG) POC that ingested Confluence pages and Slack threads into Qdrant, using an LLM to summarize and retrieve company knowledge. Just a deep-dive to stay ahead of the curve.
**Tags**: RAG, Qdrant, Python, LLMs, Vector Search

## Testimonials
"Ben is not only an extremely talented engineer, but is also uniquely skilled at client relations. This allows him to understand clients needs, a solution that would fits their goals, budget, and priced value end to end. He is thoughtful, curious and always willing to try something new, which makes him a Swiss Army knife in the world of software consulting."
— Emily Dahl, Program Manager

## Tech Stack
- **Cloud & Infrastructure**: AWS, Azure, GCP, Terraform, Cloud Run, ECS, Kubernetes/K3s
- **Languages**: Python, JavaScript/TypeScript, React
- **Tools & Ecosystems**: GitHub Actions, Docker, Qdrant, MDM (Mosyle/Intune)
- **Concepts**: Infrastructure as Code, Productization, Zero Trust Security, DevSecOps